Sales Rep Survey - Sign Up - Training Department

Sales Rep Survey

Sales Rep Survey

The aim of the following survey is to find out how the Support and Customer Success areas could contribute to your daily tasks.


First Name:

Last Name:

Phone:

Email:

1. How often should support reach out to customers without inquiry from the customer? Monthly, quarterly, annually?

2. What method should support use to communicate with customers in regards to engagement calls (no offers of upgrades or selling any services)? Zoom, email, phone calls, all the above?

3. Should the sales reps be left out of this process with this focus being strictly support and engagement?

4. Please describe what "customer support engagement" should, from your perspective, comprise.

5. Please mention any other areas in which Support could contribute to Sales Reps tasks.

Other comments you would like to add.

Send a copy of the completed form to this email address :